Latest Blog Posts
Uncovering More Differences Between Clients and Customers
Recently I went to a funeral for my barber's wife, who had passed away, and I learned a lesson about the differences between clients and customers. See, when I arrived at the services, he introduced me as a client to his family rather than a customer. It threw me off...
Looking For Accountability Partners- NO Fees
I am looking for two Accountability Partners - NO Fees. Having an accountability partner can be a great way to stay motivated and achieve our goals. Here are a few tips for finding the right accountability partner: I am looking for someone who shares similar goals...
The impact of your delivery driver to assist SALES
In the contemporary business operations landscape, the influence of delivery personnel and drivers on sales dynamics cannot be overstated. As the B2C realm continues to witness an exponential surge in product deliveries, the significance of efficient and...
Cultivating your Hospitality Career and Taking to Next Level
Submitted with many thanks by Alice Robertson Cultivating a successful career in the hospitality industry involves building and strengthening personal and professional relationships and ensuring you can deliver a stellar product or service. Success is also predicated...
Helping Others By Showing Them Rather Than Telling
On a recent google search of the proverb seen above, you will find at least four references of someone who might have said this first. All of them referenced had at least a different word or two. They would be Chinese proverb, American Indian proverb, Benjamin...
Let Us Review Post Covid Hand Washing and Glove Use – Questions and Answers
After two years of Covid, let us take the time to review some of the Post Covid Hand Washing and Glove Use. I write this today on Fathers Day 2022 as I sit here with Covid for the second time. After over two years and still dealing with Covid, it is time to review...
10 Ways To Love Yourself
10 Ways To Love Yourself a Little More Every Day Self-love is a dynamic concept. It can take a lifetime to perfect, but it requires continuous practice. Be nice to yourself. Sometimes loving yourself means something very simple. Here are 10 Ways to Love Yourself...
Looking Into The Mirror In The Morning
Most of us are used to looking Into the mirror in the morning as we might brush our teeth, comb our hair and even shave. It reflects the image we need to improve before attacking the day with our demands. Today we will review other impressions that come from looking...
Getting Sick From Where You Dined with Dirty Silverware
This past Spring, at a Marriot hotel restaurant in Pittsburgh, PA, over 200 people reported being sick with an illness that appeared to be norovirus. In addition, guests who attended the bridal shower, football banquet, and wedding all reported getting ill after their...
CIP Clean In Place Cleaning Process In A Brewery
The process of cleaning tanks within a brewery takes more than an excellent caustic detergent; however, a complete program. Involved in that program would, of course, be a strong caustic cleaner as the workhorse of the cleaning. That is the start; however, it takes...
How to Properly Check OP Laundry Problems
People frequently ask me, How to Check On Premise Laundry Problems and come up with solutions to problems. Start at the Beginning When businesses like nursing homes, restaurants, caterers, and hotels decide to wash their linen in-house, they need many factors working...
Importance Of Cleaning Short Term Rentals
Importance of cleaning short term rentals After my recent podcast with Sean Kemper, here are some of my thoughts. Because the importance of cleaning in short-term rentals is so important, First impressions are essential for two reasons. First, you want your guests to...