Latest Blog Posts
Getting Sick From Where You Dined with Dirty Silverware
This past Spring, at a Marriot hotel restaurant in Pittsburgh, PA, over 200 people reported being sick with an illness that appeared to be norovirus. In addition, guests who attended the bridal shower, football banquet, and wedding all reported getting ill after their...
Helping Others By Showing Them Rather Than Telling
On a recent google search of the proverb seen above, you will find at least four references of someone who might have said this first. All of them referenced had at least a different word or two. They would be Chinese proverb, American Indian proverb, Benjamin...
Let Us Review Post Covid Hand Washing and Glove Use – Questions and Answers
After two years of Covid, let us take the time to review some of the Post Covid Hand Washing and Glove Use. I write this today on Fathers Day 2022 as I sit here with Covid for the second time. After over two years and still dealing with Covid, it is time to review...
How to Properly Check OP Laundry Problems
People frequently ask me, How to Check On Premise Laundry Problems and come up with solutions to problems. Start at the Beginning When businesses like nursing homes, restaurants, caterers, and hotels decide to wash their linen in-house, they need many factors working...
Importance Of Cleaning Short Term Rentals
Importance of cleaning short term rentals After my recent podcast with Sean Kemper, here are some of my thoughts. Because the importance of cleaning in short-term rentals is so important, First impressions are essential for two reasons. First, you want your guests to...
Pay Me Now Or Pay Me Later
We have all seen or heard the above Fram oil filter commercial, which originally came out in 1972. I bet some of you have used that phrase (Pay Me Now or Pay Me Later) more than any other, and it has nothing to do with changing the oil in a car. Actual Commercial 50...
The importance of your delivery driver as being your best salesman
The importance of your delivery driver as being your best salesman: The impact of your driver or delivery personnel is more important than you might imagine when it comes to your business. With drivers delivering more and more items in today's world B2C world, they...
Chat with Andrew Ries – Becoming a Better Leader After the Pandemic
I recently had a chat with Andrew Ries, Chemical and Beverage Manager at Performance Food Service. Andrew has been in the chemical industry for around 15 years so we have a lot to learn from his both his experiences and background! Background of Andrew Ries Andrew's...
How To Hire A Hospitality Consultant For Better Reviews and Profits
Whether you're opening a restaurant, renovating an existing one, or wanting to improve your profit margins, Working with a Hospitality Consultant is essential. They bring a depth of experience to help you make intelligent business decisions to maximize the success of...
Robotic Cleaning Podcast with Tennant
Businesses are increasingly turning to robotic cleaning machines for their regular cleaning needs as part of efforts to overcome continuing labor challenges and become more efficient. The results speak for themselves, and robotic cleaning machines can help you set a...
Preventing Cross Contamination – Food Safety Tips
One of the biggest problems I see today is how to Preventing Cross Contamination in Food Industry. If you are not sure what cross-contamination is, it would be the transfer of bacteria from one area to the next. For example, around the dish machine, cutting boards,...
Recent Deaths Caused by Listeria
Recent deaths caused by Listeria are in the news again. Because of the deaths, currently, the CDC is investigating two separate Listeria outbreaks linked to package salads under the brand's Dole and Fresh Express. According to the CDC website,...